At NOTABRICK, we strive to ensure your complete satisfaction with your purchase. Please review our refund and returns policy carefully.
Return Eligibility:
- Time Frame: Returns and refunds are accepted within 30 days from the date of purchase.
- Condition of Items: Items must be unused, in their original condition, and packaging for returns to be eligible.
- Non-Returnable Items: Certain items, including perishable goods, intimate or sanitary goods, hazardous materials, flammable liquids or gases, gift cards, downloadable software, and certain health and personal care items, are not eligible for returns.
Return Process:
- Proof of Purchase: A receipt or proof of purchase is required for all returns.
- Return Address: Please do not return items to the manufacturer. [Provide the correct return address]
Refund Conditions:
- Partial Refunds: Partial refunds may be issued for items with obvious signs of use, opened media items, items not in their original condition, damaged, or missing parts (not due to our error), or items returned after 30 days.
- Refund Processing: Refunds for approved returns will be processed to your original payment method within 30 business days.
Sale Items:
Sale items are not eligible for refunds.
Exchanges:
We only replace items if they are defective or damaged. For exchanges, please contact us.
Gift Returns:
- Items Marked as Gifts: If the item was marked as a gift and shipped directly to you, you’ll receive a gift credit for the return value.
- Items Not Marked as Gifts: The refund will be sent to the original purchaser if the item wasn’t marked as a gift.
Shipping:
- Return Shipping Costs: You are responsible for return shipping costs. Shipping costs are non-refundable.
- Shipping Deductions: The cost of return shipping may be deducted from your refund.
- Shipping Insurance: For valuable items, consider using a trackable shipping service or purchasing shipping insurance. We are not responsible for the loss or damage of returned items.
Contact Information:
For questions related to refunds and returns, please contact us.
By making a purchase from NOTABRICK, you agree to this refund and returns policy.